Case Studies

Enhancing Billing Efficiency for Behavioral Health Groups

🐝 Case Study #1: Credentialing Made Easy for a New ABA Practice

Client: New ABA Clinic in Nashville, TN
Problem: The provider was overwhelmed by the credentialing process with major insurers and unsure where to start. They had attempted it on their own but ran into delays and lost weeks of potential revenue.

Solution: Honey Bee stepped in and took over the entire credentialing process—including CAQH setup, NPI registration support, and payer applications. We provided a custom tracker so the client always knew where things stood.

Results:
✅ Credentialed with 5 major payers within 90 days
✅ The clinic began billing clients immediately after launch
✅ The provider saved over 60 hours of admin time

“Honeybee took a process I was dreading and made it smooth and stress-free. I honestly couldn’t have launched without them!” — Janine L. Clinic Owner

🐝 Case Study #2: Stopping Revenue Leakage for a Solo ABA Practice

Client: BCBA in Boise, ID
Problem: The practice had thousands in unpaid claims due to inconsistent billing and no follow-up process. Many claims were denied for credentialing, modifiers and concurrent billing.

Solution: We completed a full billing audit, identified patterns in denials, and created a new streamlined claims submission workflow. Then, we took over billing completely.

Results:
✅ Recovered over $18,000 in unpaid claims
✅ Reduced denial rate by 70% within 60 days
✅ Improved monthly collections by 42%

“I was losing money and didn’t even realize how bad it was. Honey Bee Behavioral Billing turned my cash flow around and gave me peace of mind.” — Ryan M. Owner

🐝 Case Study #3: Scalable Billing for a Growing Group Practice

Client: Multi-location Behavioral Health Group
Problem: The in-house billing team couldn’t keep up with increasing volume. Claims were submitted late, follow-up was inconsistent, and A/R was ballooning.

Solution: Honey Bee took over the full revenue cycle, including claims entry, denial management, and A/R follow-up. We also provided monthly analytics to track progress.

Results:
✅ 95% clean claim rate within 3 months
✅ Reduced A/R >60 days by 50%
✅ Allowed internal team to focus on client care and expansion

“We were growing fast, but our billing was holding us back. They gave us the infrastructure to scale confidently.” — Operations Director