Infographic showing statistics related to healthcare improvements, including a 35%+ increase in patient payment rate, 42% reduction in days to payment, 98% patient satisfaction, and over 25% increase in collection efficiency.

We Engage Patients at Every Step

A digital infographic with eight white cards featuring icons and text on a light background, highlighting benefits like proactive communication, payment reminders, real-time support, clear statements, flexible payment options, patient education, reduced confusion, and stronger relationships.

Why it matters?

  • Increase on-time payments

  • Reduce statement confusion

  • Lower patient calls & disputes

  • Improve patient satisfaction

  • Strengthen your practice’s reputation

Patient Engagement.

  • Eligibility Verfiications

    We verify coverage to ensure your practice is in-network and meeting the requirements of the payor. This also safeguards your practice from denials. Leaving patients with a peace of mind!

  • Patient Benefits Estimates

    After we perform a verification of benefits, we will use your common CPT codes to obtain an estimated quote for patient responsibility. Such as deductible, copays, co-insurance- we will provide our best estimate!

  • Authorizations

    We will obtain prior authorizations on services that deem required from the insurance company(s). This will also involve clinical assistance such as letters of medical necessity (when appropriate).

  • Patient Payments & Collections

    We generate statements electronically (and by mail upon request from the client and/or patient). We collect patient balances on a monthly basis and set up/monitor payment plans that adheres to your practice guidelines.

  • Dedicated Patient Call Center

    We have a dedicated phone line for patients to call in and immediately connect with one of our billers to answer billing-related questions.

Happy Patients. Healthy Revenue.

Let us handle the conversations that keep your practice growing.